Who We Are
Highjump is a product of Joy Group International, LLC (“we,” “us,” or “our”), operated at joinhighjump.com. We provide digital training products and strategy services for Communications professionals. For questions about this policy, contact us at support@joinhighjump.com.
Information We Collect
We collect information you provide directly to us, including:
- Name and email address when you make a purchase or sign up for updates
- Payment information processed securely through Stripe (we do not store card details)
- Communications you send us via email or contact forms
We also collect certain information automatically when you visit our site, including browser type, pages visited, and referring URLs, through standard analytics tools.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your purchases and deliver digital products
- Send order confirmations and customer support communications
- Send marketing communications if you have opted in (you may opt out at any time)
- Improve our products and website experience
- Comply with legal obligations
Advertising
We run paid advertising on platforms including Meta (Facebook and Instagram), Google, and LinkedIn. These platforms may use cookies and tracking pixels installed on our site to measure ad performance and serve you relevant ads. You can manage your ad preferences through each platform’s privacy settings.
We do not sell your personal information to third parties.
Cookies
Our site uses cookies for analytics and advertising measurement. By continuing to use our site, you consent to our use of cookies. You may disable cookies in your browser settings, though this may affect site functionality.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Purchase records are retained for seven years for accounting purposes.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain uses of it. To exercise these rights, contact us at support@joinhighjump.com.
Security
We take reasonable measures to protect your information from unauthorized access. Payment processing is handled by Stripe, which is PCI-DSS compliant. However, no method of transmission over the internet is completely secure.
Changes to This Policy
We may update this policy from time to time. We will post the updated policy on this page with a revised date. Continued use of our site after changes constitutes acceptance of the updated policy.
Contact
Questions about this privacy policy should be directed to support@joinhighjump.com.